2. The Benefit of Reliability
What do you do if, on the last day of the month, your sales team can’t access their quote software because your internet is down? What can you do if you’re in a video conference, or worse delivering a webinar, and your internet cuts out or slows to a crawl? If your internet is unreliable, you can never rely on it being fast when you need it to be.
A major benefit of a leased line over a standard broadband package is that your line is kept separate from the bundles of standard broadband lines. A leased line is a private data cable, meaning you don’t have to share maintenance requirements with many others, so the chances of an outage affecting you are significantly reduced.
3. The Impact of Latency
When you’re in an important video-conference, the last thing you want is to have to wait seconds after you say something before those on the other end hear it. Worse, if your financial software is in the cloud, do you want your finance team waiting every time they click a button before they can continue their work?
Leased lines have a much lower latency than standard broadband bundles, meaning responses and VoIP calls will run smoother and more fluidly. It’s all well and good having a high broadband speed, but if your latency is too high, everything will feel sluggish and unresponsive all the same. Latency affects VoIP and web-conferencing software such as Skype and Webex; the higher your latency, the larger the gap between you saying something and the other people in the meeting hearing it, and vice versa. With the low latency of a leased line, you can have a smooth conversation with colleagues or clients without the awkward “wait times” of standard broadband, and cloud-based software will respond as quickly as desktop based applications.
4. The Confidence from a Service Level Agreement (SLA)
If your internet goes down, how much of your business can operate? As more software and company processes transition to the cloud, we’re relying on having a smooth internet connection more and more these days. If your internet goes down, what recourse do you have against your provider? If they don’t provide a Service Level Agreement (SLA), the chances are outages are expected, and your provider has no responsibility to reimburse you or fix the problem in a hurry.
Most of the major broadband providers offer a resolution time of “as soon as possible” for faults, meaning a major outage can leave you without internet for days, and minor faults can leave an entire company running slowly for weeks until they are corrected. With a leased line you get a proper SLA, meaning the provider keeps downtime to an absolute minimum.