Network Management Proactive monitoring Automatically alerts Detailed documentation Server Management 24/7 automatic health checks Monitored utilisation Warranty reviews Mobile Management Secure company devices Remotely locate or wipe Data encryption Vendor Management One support contact No finger-pointing Remain focused on business Proactive Management 24/7 monitoring with alerts Prevent interruptions System performance reports Security Management Breach prevention Sandbox containment Business continuity Cloud Services for
Helpdesk Dedicated engineers providing first-line support Handles all monitored asset alerts and notifications On-site dispatch support On-site Hardware and software replacement Escalated support to on-site visits Regularly scheduled visits Project Cloud migrations Office moves Infrastructure upgrades
Proactive business support Periodic business reviews Strategic IT planning & budget management IT fitness report Disaster recovery recommendations Business continuity audits Cybersecurity awareness review
Download our Monty’s Bakehouse Case Study
In this case study, Monty’s Bakehouse share their story of moving from a break/fix IT support mentality to Kogo’s pro-active managed service approach.
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