1.0 ABOUT THIS PRIVACY NOTICE
Kogo Limited are committed to protecting and respecting your personal information and privacy and to complying with the General Data Protection Regulation (GDPR) (EU) 2016/679. Your privacy is of the highest importance to us, and we will never release your personal details to any third party.
This Privacy Notice sets out the basis on which any personal data we collect from you, or that you provide to us, when you visit our website or make use of any of our services will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By using the website or our services you are accepting and consenting to the practices described in this notice.
You may withdraw your consent to this processing at any time by contacting us. If you do withdraw your consent, we will be unable to provide Services to you or process your application to register for Services and we may still be able to process some of the data that you have provided to us on other grounds.
If you are unhappy with the way in which we are processing your personal data under this notice then please contact us.
2.0 INFORMATION WE MAY COLLECT ABOUT YOU
We may collect and process the following data:
Information you give to us. You may give information about you to us by phone, email, correspondence or by completing forms on our website. The information you give us may include your name, address, e-mail address and phone number.
Information we collect about you. We may also automatically collect the following information:
- Name and Job Title
- Contact information including email address
- Demographic information such as postcode, preferences and interests related to our products and services
- Other information relevant to customer surveys and/or offers
- Your IP Address and tracking information such as search engine phrases used to find us
- Telephone call recordings
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website to tailor it to customer needs.
We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer, and only provides us with limited data captured by many other websites.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
4.0 HOW WE USE YOUR INFORMATION
We require this information to understand your needs and provide you with a better service, and for the following reasons, among others:
- Internal record keeping
- We may use the information to improve our products and services
- We may periodically send promotional emails about new products, special offers, or other information using the information which you have provided
- To provide live chat & assistance to customers and/or visitors to the website
- We may use your information for services and products you have ordered from us that require them
- We may use your personal information to send you promotional information about third parties which we think you may find interesting
5.0 DISCLOSURE OF YOUR INFORMATION
We do not store credit card details on this website nor do we sell, distribute, or lease your personal information to third parties unless we have your permission or are required to as part of an order/service such as domain name registration, product registration and software licensing or registration or if we are required by law to do so.
6.0 STORAGE OF YOUR PERSONAL DATA
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.
All information you provide to us is held on secure servers. Where we have given you a password which enables you to access certain parts of our website or systems this should not be shared with anyone else.
We will keep your personal data for as long as is necessary for the provision and administration of the relevant services or goods being provided.
7.0 YOUR RIGHTS
Even if you have accepted the processing of your personal data for marketing, you have the right to contact us at any time to ask us to stop processing your personal data for such purposes.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the website in question.
8.0 ACCESS TO AND CORRECTION OF INFORMATION
You have the right to access information held about you. You can exercise your rights at any time by contacting us at: [email protected].
9.0 CHANGES TO THIS PRIVACY NOTICE
This Privacy Notice is subject to change and we recommend you check back regularly to see any updates.
Questions, comments and requests regarding this Privacy Notice should be addressed to the Data Protection Officer:
Kogo Limited, Unit 1