Kogo Ltd Privacy Policy

This privacy policy sets out how Kogo Ltd uses and protects any information that you give Kogo Ltd when you use this website. This privacy policy governs our data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your personal information. By using the website you consent to the data practices described in this privacy policy. If you do not agree with the data practices described in this privacy policy, you should not use the Websites or the Subscription Service.

Kogo Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Kogo Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated 05/04/17

 

What We Collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests related to our products and services
  • other information relevant to customer surveys and/or offers
  • your IP address and tracking information such as search engine phrases used to find us
  • Telephone call recordings

 

What We Do With Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons, among others:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers, or other information using the information which you have provided.
  • To provide live chat & assistance to customers and/or visitors to the website
  • We may use your information for services and products you have ordered from us that require them.

 

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

 

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer, and only provides us with limited data captured by many other websites.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

We do not store credit card details on this website nor do we sell, distribute, or lease your personal information to third parties unless we have your permission or are required to as part of an order/service such as domain name registration, product registration and software licensing or registration or if we are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

Kogo Ltd,
Charlwoods Road,
East Grinstead,
West Sussex,
RH19 2HG